Privacy policy
Privacy policy
Henderson Cashmere AS is committed to protecting your privacy in accordance with applicable data protection laws. When we write "you", we mean you as our customer, visitor to the website or other relevant third party, for example the contact persons of a company or other organization we do business with and the like. The purpose of this privacy policy is to explain how we collect and use your personal data, as well as how you can exercise your rights.
How we collect personal information
We may collect personal information from you when you make a purchase on our website, correspond with us by post, email or telephone, create an account for the subscription service on our website or request information from us. We may also automatically collect technical and usage data about your equipment, browsing actions and patterns when you interact with our website. We collect this personal information using cookies, server logs and other similar technologies. Some of the personal information we hold about you may be collected from sources other than directly from you, such as from a credit reference agency, a regulatory authority or other publicly available databases. If you do not provide certain information when requested, we may not be able to fulfil our obligations to you or respond to your requests, and may therefore prevent us from providing you with the highest level of service possible. We may also be prevented from complying with our legal obligations (such as our reporting requirements).
Collection of information
The categories of personal information about you that we may collect, store and use include:
* General information and contact information, such as name, gender, social security number, telephone number, email address, address and other contact information.
* Financial information, such as banking information, credit information, and payment history.
* Marketing and communications data, such as your preferences when receiving marketing from us and our third parties, user account details for our subscription service, correspondence data when contacting customer service and other communication/subscription preferences.
* Technical data, such as Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
*In addition; usage data such as information about how you use our website and shopping history.
Use of personal data
We may use your personal information to:
* Administer and fulfill our contractual and legal obligations to you or the company you represent.
* Comply with our legal and reporting obligations, such as warranty requirements, accounting regulations, and reporting to tax authorities and other regulatory authorities.
* Respond to your inquiries and requests
* Establish, exercise or defend our legal rights.
Processing of your personal data that is not based on a legal or contractual requirement will be based on our legitimate interests to:
* Provide you with marketing communications and other publications (by post or email or SMS or similar technology) relating to our business which we think may be of interest to you, such as general information and newsletters.
* Using data analytics to study how visitors use our website and to improve our website
* Manage our daily business needs.
We will use automated decision-making when we use credit as a payment method to evaluate your credit rating. You can express your opinion and ultimately contest the decision by contacting us (please see contact details at the end of this Privacy Policy). We may use profiling to provide you with tailored marketing offers. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis that allows us to do so.
Disclosure of personal data
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you:
* To our service providers who can only process the personal data on our behalf.
* To the extent we are required to do so by law.
* In connection with any legal proceedings or potential legal proceedings
* To establish, exercise or defend our legal rights.
Except as stated in this Privacy Policy, we will not provide your personal information to third parties.
Storage and transfer of personal data
Personal information that we collect may be stored, processed and transferred between all the countries in which we operate, so that we can use your personal information in accordance with this Privacy Policy. Your personal information may be stored and transferred to countries that do not necessarily have data protection laws equivalent to those in force in the European Economic Area. However, we will take all reasonable technical, organizational and legal measures to ensure that your personal information is processed securely and provides an adequate level of protection compared to the level of protection offered within the EEA.
Protection of personal data
We will take adequate security measures to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data transmitted over the Internet.
How long we store your personal data
We only retain your personal data as necessary to fulfill the purpose for which it was collected, or as needed to comply with any mandatory retention periods applicable under the law. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means, and applicable legal requirements.
Your rights
Right to access your data
You may ask us to provide you with a copy of the personal information we hold about you. The provision of such information is generally free of charge, but may in certain circumstances be subject to payment of a fee.
Correction, erasure and objectionsYou can ask us to correct any inaccurate information we hold about you, to delete any information that is no longer necessary for the purpose for which it was collected and/or to object to our processing of your personal data. However, certain legal obligations may prevent us from immediately deleting certain information.
Withdraw your consentIf we process any of your personal data based on your consent, you can withdraw your consent at any time.
Opt-out of marketingYou can instruct us not to process your personal data for marketing purposes, including profiling analysis carried out for direct marketing purposes. In practice, you will usually expressly consent in advance to our use of your personal data for marketing purposes, and/or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also manage your subscriptions by logging into your user account on our website or instruct us not to use your personal data for marketing purposes via email at any time.
Cookies
We use cookies and similar technologies on our website. You can set your browser to reject all or some cookies, or to notify you when websites set or access cookies. If you choose to reject cookies, you may still use our website; however, your access to certain features and areas of our website may become unavailable or may not function properly. For more information about the cookies we use, please see our Cookie Policy.
Third-party websites
Our website contains links to other websites. This privacy policy does not cover the links on our website to other third-party websites, and we are not responsible for the privacy practices of such other third-party websites.
Changes to the guidelines
We review this Privacy Policy and may update it from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. This Privacy Policy was last updated on 03.05.2023.
Contact us
If you have any questions or requests related to this Privacy Policy or our processing of your personal data, you can contact us:
Henderson Cashmere AS
Muninsvei 1
1348 Jerky
Corporate ID No. NR 990 602 603
cashmere@henderson.no
